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State Parks System Launches Full-Service Reservations System

Home >> Newsroom >> Press Releases >> State Parks System Launches Full-Service Reservations System
Beverly Eaves Perdue, Governor
Dee Freeman, Secretary

Release Note: 
Immediate
Contact: 
Charlie Peek
Release Date: 
Tuesday, April 21, 2009
Phone: 
919-218-4622

State Parks System Launches Full-Service Reservations System

RALEIGH -- The state parks system launched a full-service Internet- and call center-based reservations system today for its nearly 3,000 campsites as well as picnic shelters, cabins, community buildings and other facilities, according to the N.C. Division of Parks and Recreation.

Reservations can now be made for visits to state parks on July 15 and thereafter, either online at www.ncparks.gov or by calling toll-free 1-877-7 CAMPNC.

Visitors can reserve campsites at most state parks for a single night or more, and campsites and facilities can usually be reserved as quickly as 48 hours beforehand.

'This certainly is one of the most significant advances in terms of visitor service in the 93-year history of the state parks system,' said Lewis Ledford, state parks director. 'A reservations system has often been requested by our visitors, and we're pleased to be able offer this service, especially at a time when economic conditions may prompt more North Carolinians to look to their state parks for family recreation opportunities.'

Infospherix, a Clarksburg, Md.-based company, is the state parks system's partner in the development and management of the reservations system. Infospherix operates similar systems in several states including Maryland, Michigan, Ohio, Georgia and Pennsylvania and operates duplicate toll-free call centers in Maryland and Indiana.

Questions about the reservations system can be directed to specialists at the call centers from 8 a.m. to 8 p.m. on weekdays and 9 a.m. to 5 p.m. on weekends. Specific details and instructions on how to reserve a campsite or other facility also can be found on the parks system's Web site.

Advance reservations won't be required for a campsite or picnic shelter at a state park if the facility is available, and at many parks, some campsites will be set aside for walk-in registration. Without an advance reservation, available campsites and picnic shelters are on a first come, first served basis as in the past.

Reservations for most facilities can be made up to 11 months ahead. There will be a $3 surcharge per night's stay or per reservation to support the system.

'This state-of-the-art system can also help the state parks and its rangers manage ever-growing visitation and provide valuable insight into visitor preferences and demographics,' Ledford said.

On 2007, the system's 37 state parks and state recreation areas had a record 13.4 million visitors.