RALEIGH -- The North Carolina state parks system will suspend its reservations system March 7-21 in order to complete a major upgrade of the Internet- and call center-based service, according to the N.C. Division of Parks and Recreation.
All reservations made before March 7 for that time period will be honored, and individual state parks will be able to reserve campsites, picnic shelters and other amenities for visitors on a walk-in basis for the period March 7-20. The call center and online reservations network will be fully functional again March 21. As always, visitors can camp without an advance reservation if a site is available when they arrive.
The upgrade of software and operation systems will increase the efficiency of the service and for visitors, will offer interactive campground maps online and provide photographs of campsites, picnic shelters, vacation cabins, meeting facilities and other amenities that can be reserved.
The state parks? reservations system has been popular since it was introduced in 2009, with 68,240 reservations recorded in 2011, a year in which total visitation in the state parks reached a record 14.2 million. The state parks system partnered with Active Network to offer the system for 3,000 campsites and other visitor facilities in 39 state parks and state recreation areas. The system is supported solely by a $3 surcharge for each reservation or night?s stay.
In 2011, 330,455 visitors made use of the system. State recreation areas at Jordan Lake, Falls Lake and Kerr Lake were the most popular destinations for visitors making reservations, followed by Hanging Rock, Carolina Beach and Stone Mountain state parks.
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